Shipping & Delivery

US Orders totaling over $150 qualify to ship free (US Postal Service or Continental US UPS).
DieselOrings LLC reserves the right to determine the best way to ship using UPS or USPS on free shipping orders. If you want a specific shipping method, please call and we can ship orders either US Postal Mail or UPS regardless of weight or order total with a shipping surcharge.
DieselOrings reserves the right to ship any package with Signature Required for reasons of delivery safety.
UPS shipments that incur weather delays or other natural and/or man made delays are not eligible for UPS Guaranteed Service refunds and we will not be able to issue refunds for any UPS shipments that UPS determines that are not eligible for their Guaranteed Service Refund.
USPS will give customers and estimated delivery time but the Post Office does not guarantee any delivery times.
Any missed delivery dates issued by USPS are not eligible for refund. 
We do not pay for return USPS or UPS Shipment charges on Warranty claims.
If you wish to pick your order up from our retail location simply select "Local Pick Up" on the checkout page. This will eliminate any shipping charges and give you directions to our store.  
If you are needing fast delivery, we strongly suggest using UPS as the Postal Service is known to mis-route packages and delay delivery up to 21 days.

Order Processing and Delivery Timelines

We process and ship orders quickly, but please note that all timelines are based on business days only (Monday through Friday, excluding UPS/USPS holidays). Weekends and holidays are not included, so delivery estimates can shift for late-week orders.

Processing Time: Orders paid by 1:00 pm Mountain Time on a business day are typically shipped the same business day. Orders received after 1:00 pm MT or on weekends/holidays will ship the next business day. (This is the time from order placement to when your package leaves our facility.) 

Transit Time: Once shipped, delivery depends on the carrier and method selected. For example:  

• UPS Ground: 3-5 business days.
• UPS 2nd Day Air: Delivery by end of the second business day after shipment (e.g., if shipped Friday, arrives by end of day Tuesday).
• UPS Next Day Air: Delivery by end of the next business day after shipment.
• USPS Ground Advantage: 3-21 Business Days
• USPS Priority: 3-21 Business Days
  
  Example: An order placed Thursday after cutoff ships Friday and, with UPS 2nd Day Air, arrives Tuesday.

All estimates are in good faith and may vary due to carrier factors—we'll email your UPS/USPS tracking number once shipped.  

UPS Saturday Delivery

UPS Saturday delivery is available in select locations only and requires an additional surcharge. If you're interested in this option, please call us before placing your order, we'll manually check availability for your specific address and confirm details.

New Customers* Shipping

Orders with a value of $300 or more paid directly on our site by credit card will be shipped to the Credit Card's billing address with SIGNATURE REQUIRED. If you need the order to be shipped to a different address and your PayPal account has the shipping address as "Confirmed Shipping Address", you can use your Credit Card on PayPal's site, simply choose PayPal on the checkout page.  Orders Paid via Shopify Shop Pay or PayPal with Confirmed Address under $1000 will NOT ship with SIGNATURE REQUIRED.  *Customers are considered "New" for 30 days after placing the initial order.

Expedited Shipping

See "Order Processing and Delivery Timelines" above for details on how business days affect expedited options. DieselOrings does not cover shipping carrier delays or lateness on expedited shipping (e.g. overnight, next day, or two- or three-day delivery). For example: If you purchased two-day shipping and your order is delivered (undamaged) any time after the second day, DieselOring’s policy does not apply. For questions or concerns, contact the shipping carrier responsible for the delivery, as their policies may support a refund.

Custom Items

DieselOrings reserves the right to provide a refund for complex or sensitive custom orders in the interest of shopper privacy and order accuracy.

Out of Stock Items

DieselOrings reserves the right to refund items that are listed as out of stock.