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Weldona, Colorado
970-368-4455

SAME DAY SHIPPING! Mon-Fri
UPS before 2pm and USPS before 3pm MT.
We will continue to pack and label orders until UPS and USPS pick up.

Customer Service

Shipping & Delivery
We ship daily using USPS and UPS methods. Orders paid by 2:00 pm Mountain Time will ship the same day. UPS and USPS Holidays are excluded. USPS packages are shipping with Delivery Confirmation tracking. UPS packages will ship with the UPS tracking number forwarded.
US Orders totalling over $99 ship free (US Postal Servicel or Continental US UPS). DieselOrings LLC reserves the right to determine the best way to ship using UPS or USPS on free shipping orders. If you want a specific shipping method, please call and we will can ship orders either US Postal Maill or UPS regardless of weight or order total with a shipping surcharge.
UPS shipment that incur weather delays or other natural delays are not eligible for UPS Guaranteed Service refunds and we will not be able to issue refunds for any UPS shipments that UPS determines that are not elegible for their Guraranteed Service Refund.
USPS will give customers and estimated delivery time but the Post Office does not gurarantee any delivery times.
We do not pay for USPS or UPS Shipment charges on Warranty claims.
If you wish to pick your order up from our retail location it will be necessary to place your order over the telephone so we can wave any shipping charges.
Privacy & Security
Our site uses an order form and a contact form for customers to request information, products, and services. We collect visitor's contact information. Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the the customer if necessary to answer questions about orders place on our site.
There is no user-financial data stored on our server. All financial transactions and customer information entry is done throughour SSL Secure Servers (HTTPS://).
Returns & Replacements
We will not accept any returns without a pre-authorized RMA. Please call us at 970-368-4455 or e-mail us at sales@dieselorings.com with your name, sales order number and reason for return for a RMA authorization. We accept returned non-electrical merchandise that is un-opened and in new, clean and resellable condition. Non-defective returned merchandise within 60 days of the purchase will be accessed a 10% restocking charge to cover handling and Credit Card/PayPal fees plus any applicable shipping fees paid by DieselOrings. Items returned after 60 days from purchase will be accessed a 20% restocking fee. We normally can not accept returns older than 120 days.
Core Refunds
Refunds for Core Deposits that have been paid via PayPal will be refunded with a Bank Check mailed USPS Priority Mail to the billing address on the original order. PayPal recently changed their refund policy and are now now charging 2.9% on all refunds. If you prefer to have your refund credited to your original PayPal Payment, e-mail us and we will withhold the 2.9% PayPal fee from your total refund. Refunds for Core Deposits paid via Credit Card will be refunded to the original charged credit card with no fees.
Ordering
For accuracy in entering e-mail address and shipping addresses, we encourage our customers to order using the ordering page on this site but we do accept telephone orders. We can not guarantee packages that are not delivered to your correct address when ordering by telephone.
We apologize if an item that is shipped on a phone order is different than what was expected. Since we do not know exactly what a customer is looking for, we may identify the requested part incorrectly and therefore encourage orders be placed on our website through our checkout system. Since we cannot accept responsibility for incorrect parts on phone orders, correct parts will be shipped as a new order. We will accept returns on unwanted items according to our return policy..
Order Cancellations
Once an order is placed and payment has been accepted, orders can be cancelled prior to shipment. Once the order has been shipped, orders can be returned per our Return & Replacement policy.
Payment, Pricing & Promotions
Pricing of products offered by DieselOrings LLC are subject to change at any time.
When promotional pricing and offers are made they will be subject to inventory in stock at the time of the offer.
Payment methods are Credit Cards (VISA, MasterCard, Discover or American Express) along with PayPal.
Viewing Orders
To view a previous order and its status, you may log on and view the "My Account" link on the top of any page.
Updating Account Information
To update your account information such as billing or shipping address or to change your password, simply log on to DieselOrings.com and navigate to the "My Account" link at the top of the page. Information will remain secure and not shared or sold to any third party.
Warranty
We offer a 1 year manufacturer warranty on all of our products to be free of defects. In no event shall DieselOrings.com be liable for any direct, indirect, punitive, incidental, special, consequential damages, or any damages whatsoever arising out of or connected with the use or misuse of aftermarket products sold on this website and installed by buyer or buyer's agents. Should the product prove defective following purchase, the buyer and not DieselOrings.com assumes the entire cost of all necessary servicing or repair. DieselOrings.com shall only have the obligation to replace or refund defective products upon return for inspection. Buyer assumes all risks and liability from use of products sold on this site
Orders Over $99 with *Free Shipping on US orders ships via US Postal Mail including Hawaii, Alaska and PR. Weight restrictions apply to Hawaii, Alaska and PR
*Free Shipping on large and/or heavy orders ships via UPS and only applies to orders to addresses within the Continental US (excluding Alaska).
UPS shipments outside the Continental US will incur additional charges.