DieselOrings.com

 

Core Return Policy

We pay the UPS charges for the Core return! (Continental US only, excludes Alaska)


The benefits of having a pre-paid Return Label:

No waiting in lines at UPS or the Post Office. Just drop it off at your nearest UPS Store or distribution hub. We make the core return quick and easy!
Return fees are only charged if you do not return the old core within 30 DAYS* of purchase!


What is a Core?:

The core is the old unit, which was replaced by the new or rebuilt item. Some new items, for example both Bosch and Alliant product lines, require the return of the old core.

How to return the Core:

A UPS “RETURN SERVICE LABEL for return shipping will be included with your order, at no charge to you.

Our Core Return Policy:

  • After installing the new / rebuilt item, simply put OLD ITEM / UNIT back in the original shipping box. Please drain off oil or fuel if possible. Wrap in sturdy plastic bag if needed.
  • Please write the Sales Receipt number on the outside of the package to help us simplify identification.
  • Put the return service label over the original shipping label (or directly on the original Bosch pump box if the pump was shipped with other with other parts) and drop off at your local UPS drop location.
  • If you have any questions please call us at 970-368-4455 or email sales@DieselOrings.com.

Condition of returned Cores:

We do not issue partial credit of a core unless it has been in a fire. It must not be disassembled or in pieces(i.e. not in "as removed condition").
Cores need to be returned within 30 Days - please call if you need additional time for core return.

*After 30 Days:

  • If the core is returned after 30 days a full refund of the core charge minus 10% will be issued to the customer.
  • If the core is returned after 60 days only 50% of the core charge will be refunded.
  • We reserve the right to deny refund OR up to 50% of the original core charge for core returns after 90 days. The refund amount, if any, will be determined at time of return.

Our included return shipping label must be used to be eligible for our free return shipping offer. Only one return label will be issued for no charge to the customer. If this label is lost or misplaced it will be the customer’s responsibility to return the core within the 30-day return period.

 

 

*** NOTE ***

Customers outside the continental US (lower 48 states) will be responsible for shipping the core back. UPS return service labels can only be sent to customers in the lower 48 US states. Please call if you have any questions.

Any Questions?

Please Call Us @ 970-368-4455 or email us at sales@DieselOrings.com